PayPal – How can I cancel a deceased’s online account?

Only the executor of the estate can close a PayPal account that is held in the name of the deceased.  To do so, the executor must fax the following documentation to 402-537-5732: 

1) A cover sheet that says the account holder is deceased and the executor wishes to close the account.

2) A copy of the account holder’s death certificate.

3) A copy of the deceased account holder’s will or other legal documentation that provides verification about the executor.

4) A copy of a photo ID of the executor.

The faxed documentation will be reviewed and, if approved, the account will be closed.  If funds are available in the account, a check will be issued in the account holder’s name, and the Executor of the Estate will then have the ability to cash the check.

What if somone wants the deceased’s password or access to the account?

According to PayPal, any requests for information about an account other than to close it must be obtained through a subpoena.

To learn more about digital accounts, check out our book “Grave Robbers…How to prevent identity theft of the deceased”.

T

If the account is not cancelled, it will probably just remain inactive forever.

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