- Who should be notified?
- Send an email to Go Daddy’s domain services department: change@godaddy.com
- Who can notify them? What documents are needed?
- Whoever has the authority to settle the deceased’s estate can notify them and cancel a Go Daddy account. Whoever notifies them will need to fill out a request for change of account form that can be found on their site at https://supportcenter.godaddy.com/DomainServices/ChangeRequestPage.aspx?prog_id=GoDaddy. Complete and send it to Go Daddy along with a copy of the death certificate and proof that he or she has the authority to complete and sign the form.
- If no password, can survivor receive one? How?
- The person requesting the password must provide proof of their authority. A new password will not be issued but he or she will be allowed to initiate a change of account and will be told how to move the domain to a new account. If accounts are linked, they can be recovered by a special request to the development department. The accounts are not automatically moved or changed.
- Process for inactive accounts?
- Go Daddy is focused on the domain name. When that name expires, everything disappears.
