Tag Archives: online accounts

Access to online bank accounts a problem after death

In the “old days”, a paper trail was usually very easy to follow when someone died.  You could find their bank account statements, credit card and utility bills and pension and brokerage account information all tucked away in a file cabinet or a drawer.  Then you  called the contact numbers provided to notify them about the death.

Today, it’s not so simple.

Many of us do our banking online.  All we do is log in, click on those merchants we wish to pay, insert the amount and we’re done.  If we want to transfer money or even deposit a check, no paper has to be used. Everything is done electronically.

Bill paying has also gone paperless.  I can’t remember the last time I received a bill in the mail.  Today I just receive an electronic notification that my bill has been processed for payment.

If I want to know how my portfolio is doing, I log into my brokerage account to check.  I no longer get huge stacks of paperwork every month detailing the value of each investment.  It’s the same with my pension – I just go online and review the numbers.

This is great except for one thing.  It leaves no paper trail for our loved ones to follow when we die.  If we don’t keep good records that list all of the accounts that we manage online as well as the passwords and other information needed to access them, they may never be found and some of our assets may be floating around in cyberspace forever.

For more information about how to plan for incapacity or death, go to www.diesmart.com.

When I Go Away: Getting Your Digital Affairs in Order

I just read an article which talks about the need to leave information about your online accounts so your heirs will know what they have to deal with after you die. It’s well worth reading for the information it provides. What it doesn’t tell you is exactly what you have to do to close out or memorialize those accounts. Grave Robbers, our book about how to prevent identity theft of the deceased, does. In addition, there’s information on our site about how to handle the most popular digital sites.