Tag Archives: password recovery

Digital Assets Comcast

Who should be notified?
You must go in person to any Comcast payment center.  (Look in the phone book for the location closest to you.)
Who can notify them? What documents are needed?
Anyone who knows the last 4 digits of the deceased’s Social Security number, their account number or the amount of their most recent payment can cancel an account.
If no password, can survivor receive one? How?
You can receive the password but, supposedly, only by going in person to the Comcast office in the area in which the deceased lived.
Process for inactive accounts?
Comcast continues to bill the account holder until the account is cancelled by someone.