If a Twitter user dies, here are the steps you must take to remove his or her account or to save a backup of their public Tweets.
Contact Twitter at firstname.lastname@example.org or by mail or fax at:
c/o Trust and Safety
795 Folsome St., Suite 600
San Francisco, CA 94107
In the letter that you send, include the following information:
- Your full name, contact information (including email address) and your relationship to the deceased user.
- The user name of the Twitter account or a link to the profile page of the Twitter account.
- A link to a public obituary or other news article about the account holder’s death.
For more information about closing out social media and other accounts when someone dies, check out our book “Grave Robbers…How to prevent identity theft of the deceased.”